Orders & Shipping
Order & Shipping Tracking
Orders can be tracked via:
Shipping Terms & Conditions
- Processing Time: We aim to process and ship orders within 3-5 business days of receiving payment. Please note that this timeframe may vary during peak periods or for special-order items.
- Shipping Partners: We work with reliable shipping partners to ensure timely delivery. However, shipping times may vary depending on your location and the courier's schedule.
- Customer Responsibility: It is the customer's responsibility to provide accurate and up-to-date delivery information at the time of placing the order.
- Lost or Damaged Items: Osaka Imports is not responsible for items lost or damaged in transit once the courier has taken possession of the shipment.
- International Shipping: For international orders, shipping times and costs will vary. Customs fees, duties, or taxes are the responsibility of the customer.
Payment Methods
Australian Orders:
We accept the following payment methods for domestic orders:
- Bank Transfer
- Credit Card
- PayPal
Important Notes:
- Bank transfers may take 2-3 business days to clear. Orders will only be processed once payment has been confirmed.
- It is the customer's responsibility to ensure delivery details are accurate before placing an order. This applies to both online and phone orders.
International Orders:
For international customers, we accept:
- Credit Card
- PayPal
Important Notes:
- International postage applies only to selected items.
- Customers are responsible for ensuring accurate and up-to-date delivery details before completing their order.